Shipping Policy
Shipping Policy
Last Updated: 11.03.2025
Thank you for shopping with CASA VIBHA. We are committed to delivering your order in a timely and efficient manner. Please read our shipping policy carefully to understand our shipping practices and timelines.
1. Shipping Locations
We currently ship across India. International shipping is available to select countries; please contact our customer support for details.
2. Processing Time
· Orders are processed within 1-3 business days after payment confirmation.
· Orders placed on weekends or holidays will be processed on the next business day.
· Custom or made-to-order items may take longer to process, which will be specified on the product page.
3. Shipping Time & Delivery
· Standard Shipping: 5-7 business days (within India)
· Express Shipping: 2-4 business days (within India)
· International Shipping: 10-20 business days, depending on the destination
· Delivery times may vary due to unforeseen circumstances such as weather, customs delays, or other factors.
4. Shipping Charges
· Within India: A flat shipping fee of ₹149 applies for orders below this amount.
· International: Shipping charges are calculated at checkout based on the destination and package weight.
5. Order Tracking
· Once your order is shipped, you will receive a confirmation email with a tracking number.
· You can track your order through the tracking link provided in the email or on our website.
6. Address & Contact Information
· Please ensure that your shipping address and contact details are correct before placing the order.
· We are not responsible for orders lost due to incorrect shipping details provided by the customer.
7. Delays & Issues
· In case of any delay in delivery, our customer support team will keep you informed.
8. Damaged or Missing Items
· If you receive a damaged package, do not accept it and contact our customer support immediately.
· If any item is missing from your package, please notify us within 48 hours of receiving the order.
9. International Shipping Policies
· Customers are responsible for any customs duties, taxes, or import charges applicable in their country.
· Customs processing times may delay delivery beyond the estimated timeframe.
10. Returns Due to Non-Delivery
· If a package is undeliverable due to incorrect address, multiple failed delivery attempts, or refusal to accept, the customer may be charged for reshipping.
For any further questions, please contact us at casavibha@gmail.com .
